Global competition stimulates ideas on how to improve management and manufacturing processes. Today, organizations must provide defect-free and highly reliable products and services at the lowest possible cost. In addition to quality, reliability, and value, organizations must also be able to provide on-time delivery. One of the means to this end is to define, identify, and eliminate the waste, inconsistency, and irrationality that plagues most processes.
Grove City College’s Industrial Management program provides the student with the theories and techniques that undergird the principles of lean management and Six Sigma. It is a program based on the ideas of W. Edwards Deming, Joseph M. Juran, Taiichi Ohno, Shigeo Shingo, and others. Their leadership brought the idea of continuous improvement to the forefront of the global business environment.